Payment & Insurance

Concord Orthopaedics participates with the following insurance companies:








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Patients are responsible for deductibles, co-payments, coinsurance, and any non-covered services. It is the responsibility of the patient to contact their insurance company to determine coverage prior to treatment. Please contact your primary care physician for a referral authorization. If we do not have a referral authorization prior to your appointment, you will be asked to sign a waiver accepting responsibility for payment should authorization be denied.

PAYMENT OPTIONS

We accept cash, checks, money orders, debit cards, MasterCard®, Visa®, Discover®, and American Express®. You may also pay your bill online.

PAYMENT AT THE TIME OF SERVICE

If you do not have medical insurance or are involved in a liability case, such as a motor vehicle accident, payment in full is expected at the time of service. We do not bill attorneys. Payment plans are available upon request. Our patient account specialists are available to answer your questions about any aspect of your account. Our hours are Monday through Friday from 8:00AM to 5:00PM. You can reach us by calling 603.224.3368 or 800.660.2672. Should you wish to have your question answered in person, please call our office and we can arrange for an appointment at our Concord office.

If you are scheduled for an MRI or surgery, you will be contacted by one of our financial counselors who can assist you in planning for any expenses that may not be covered by your insurance.

To read the Concord Orthopaedics Financial Policy please click here.

Click here to read some of the frequently asked questions regarding billing and payments.

To update your account, click here.


 

To our Patients, Families and Communities,

Your health, welfare & safety are paramount when you come for an appointment at any of our facilities. We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control & Prevention regarding the spread of the virus. Our focus is to ensure we meet our patient’s needs while doing our part to keep you, our associates, and our communities safe. Effective immediately, the Acute Injury Clinic (AIC), will remain open Monday-Friday from 9 a.m. - 4 p.m. The AIC will NOT open on Saturdays.

At this time, the impact to our communities has been minimal and our staff is focused on providing the orthopaedic care our patients expect and deserve. If you have an appointment with us, we respectfully ask that you let us know if you have a fever, cough, and/or shortness of breath in advance of your appointment. Also, if you have recently traveled to or been in close contact with anyone who has traveled outside of New Hampshire, especially to New York State, we ask that you avoid visiting our practice for a period of 14 healthy days.

Thank you for your continued trust in COPA. We appreciate your cooperation as we work to support the health of our patients & employees.

Sincerely,

Ron Chorzewski

CEO