Billing & Financial Information

FINANCIAL INFORMATION

The Orthopaedic Surgery Center participates with most major insurance carriers. As soon as you are scheduled for surgery we will contact your insurance carrier for verification of your insurance coverage.

You may elect to meet with one of our financial counselors to determine what coverage your insurance will provide to assist you, if necessary, to plan for expenses that are your responsibility. We find that completing all necessary financial arrangements prior to surgery gives our patients peace of mind and relieves them of any undue worries regarding their surgical expenses.

There may be up to four separate bills that are generated when you have a procedure at our Surgery Center: anesthesiology, a surgeon's fee, the facilities fee, and any other charges related to your surgical procedure.

For your convenience, we accept MasterCard, Visa, personal checks and cash. We offer low and no interest payment plans through our partner CareCredit. If you have any additional questions or concerns, or would like to set up a time to meet with the financial counselors, please feel free to call our office at 603.724.2444.

FINANCIAL COUNSELORS

In order to provide you with the most accurate estimate based on your specific financial situation and prospective services, please contact our Business Office at 603.724.2444 and one of our Financial Counselors will be happy to assist you. If you are insured, it is important that you contact your insurance company to ensure that the services required are "covered services." In the event that your scheduled procedure is not a covered service under your plan, we will work with you to establish available payment options.

We will do our best to provide you with a pricing range based on our historical pricing for comparable services. Price quotes are not guaranteed since the services used to compute the quote can vary from services you receive due to treatment decisions, unforeseen complications, additional tests or services ordered by your physician, and variation in the clinical needs of each patient.

ANESTHESIOLOGY

You will receive a separate anesthesia bill. The anesthesia services are not included in the Orthopaedic Surgery Center fee. The Anesthesia Associates group is contracted with most insurance carriers. The Anesthesia Associates group will accommodate the patient by first billing the insurance company. However, any balance not covered by your insurance is your responsibility. If you have any questions, please contact Anesthesia Associates Business Office directly at 603.224.4776.

THE SURGEON'S FEE

Concord Orthopaedics surgeons will generate a charge for their services. If you have any questions, please contact the Concord Orthopaedics business office at 603.224.3368.

THE FACILITIES FEE

This is the charge for the use of the surgery center facility. If you have any questions, please contact the Orthopaedic Surgery Center billing office at 603.724.2444.

OTHER CHARGES

There may be other incidentals that a patient can incur during surgery. These are ancillary services that may be utilized during your surgery such as pathology fees, radiology fees or any special devices your surgeon may order for you to take home.

INSURANCE








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