Patient Satisfaction Survey
Concord Orthopaedics continuously evaluates your satisfaction with our services and the quality of health care that we provide. Please take a few moments to provide us with important information to assist us in our effort to better serve you.
Your appointment was with:
Physician or
Physician Assistant
Office Location:
Concord
Derry
New London
Please rate the following:
Appointment available within a reasonable timeframe:
Excellent
Very Good
Good
Fair
Poor
Wait time in the office to see the physician:
Excellent
Very Good
Good
Fair
Poor
Friendliness and courtesy shown by staff:
Reception:
Excellent
Very Good
Good
Fair
Poor
Clinical:
Excellent
Very Good
Good
Fair
Poor
X-ray:
Excellent
Very Good
Good
Fair
Poor
Scheduling:
Excellent
Very Good
Good
Fair
Poor
My Physician or Physician Assistant:
Listened to my concerns:
Excellent
Very Good
Good
Fair
Poor
Adequately explained findings, recommended tests, treatment options, follow up care:
Excellent
Very Good
Good
Fair
Poor
Took the time to answer my questions:
Excellent
Very Good
Good
Fair
Poor
Phone calls returned by the office staff in a reasonable time:
Excellent
Very Good
Good
Fair
Poor
Business Office staff assisted with answering billing/insurance questions:
Excellent
Very Good
Good
Fair
Poor
Office environment - comfort, cleanliness, seating, lighting, etc.:
Excellent
Very Good
Good
Fair
Poor
Protection of privacy and patient confidentiality:
Excellent
Very Good
Good
Fair
Poor
Please rate the overall quality of care and service provided by Concord Orthopaedics:
Excellent
Very Good
Good
Fair
Poor
Would you recommend Concord Orthopaedics to others?
Yes
No
We welcome your comments or suggestions:
Thank you for taking the time to give us feedback.
We appreciate the fact that you have chosen Concord Orthopaedics for your orthopaedic and rheumatologic care.